The team who started Brazzers in 2005 launched Mofos Network in 2008. They wanted to create a more straightforward style of reality porn. One with less-established performers (not necessarily amateurs, just not big names). Over the years, besides featuring more pornstars than newcomers, Mofos has expanded to include over 20 current and legacy channels.
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Some of their most popular sites include Don’t Break Me. Petite girls are paired with tall guys who make them appear even smaller. Young women new to anal sex are the focus of Let’s Try Anal. Pornstars fill the pages of I Know That Girl. With over 3,000 high-quality scenes to watch, they’re a popular network.
On the less positive side, the numbers have dropped recently. Some folks will also be unhappy to hear that downloads cost an extra $9.99/month. Although our Mofos discount of 40% helps offset the cost. Whether any of this factors into your decision-making, you may be wondering what steps are involved when canceling a subscription.
First Step To Cancel Mofos: Consult The Support Page
If you’ve decided to cancel your membership, the first place to go is the Mofos Support page. It is accessible on the tour as well as inside the members’ area. There you’ll find an FAQ that covers various billing and technical issues. They include how to deal with choppy video playback and how the trial membership works.
Challenges of Canceling Via ProBiller
You’ll soon find out that ProBiller handles all of their requests and supports several other major networks too. The most recent comments on our Mofos’ review are about other non-cancelation issues. But our Reality Kings guide to canceling addresses many of the problems our members have had with ProBiller.
Frequent complaints center around additional charges on their credit card statements after believing they had successfully canceled. Many people point out that they even received an email confirming the request. Often, they have to investigate further. Sometimes, even though their recurring membership ended, they are still being charged for add-ons and upgrades.
Online Form Only Cancels Basic Access
In the past, the online cancelation form carried a disclaimer. It stated that it could not be used to cancel any add-on memberships. Currently, there is no such warning. But based on users’ feedback, it seems best to err on the side of caution. The form only works for canceling your primary Mofos access, which your confirmation email will make clear.
It’s a no-go if you upgraded for downloads or took advantage of any of the Porn Portal discount offers. Or the Mofos Premium option, which adds streaming bonus channels. These will continue to be charged, even if your base subscription has ended.
Once you’re sure there are no add-ons to worry about, the steps to follow are simple:
- Click on the Billing tab in the FAQ and then How Do I Cancel My Membership.
- Enter your username and password.
- Check off the box stating you are not a robot (even if you are or it won’t work).
- Confirm you want to cancel and click Continue.
- Next, the final warning page appears. If you change your mind at the last minute, choose Continue Enjoying, otherwise, proceed to cancellation.
- A page confirming your request will appear, stating a processing time of three business days. Also, expect to receive a confirmation email.
Canceling Add-Ons Requires an Agent
If you have any add-ons to cancel (in addition to your base Mofos subscription), speaking to an actual human is the way to go. This information is based on members’ feedback and further backed by information previously provided on the ProBiller support page.
There is no denying that it might take a while. Their support page even states that wait times can be longer, especially now with COVID. Much of this info is in the confirmation email you should have received when you initially joined.
You can make things go a bit faster by having the following information on hand before contacting an agent.
- Your first and last name.
- The email you used to sign up.
- Your username and password.
- The subscription ID.
Choose From Three Live Chat Options
No matter the time of day, you will be able to reach someone for help. This is impressive indeed, even if you may have to wait to connect to someone. Whichever option you choose, be sure to ask the agent to send an email confirming they’ve finalized all your requests.
- Toll-Free Helpline – The service is available 24/7. The support page lists a number for North America and you will see an extensive list for other regions under Other Countries And Numbers. They can help with canceling, fraud prevention and many other issues.
- Skype – This another calling option that is free worldwide. Simply download the Skype app to your voice-enabled PC, smartphone or tablet and click the support page’s Skype link. No specific hours are listed for this method. Presumably, it could also be available all day and night, similar to the phone agents.
- Live Chat – If you want to avoid a voice call, you can always go with this option. There’s one for billing and another for tech. You just need to input your first and last name along with your email and issue. The agent will require these details to process any requests, so providing fake info will slow down the process.
Hold Onto Your Confirmation Email
It may be tempting to assume everything is good once you get a confirmation email. But it’s always best to hold onto yours for a few months. If you notice any unusual charges on your credit card statement, you’re armed with proof that you did your part to cancel. ProBiller agents will tell you that refunds without documentation are impossible.
That Is How You Cancel Mofos
This cancelation guide should help you avoid many common pitfalls. But life being what it is, there’s always the chance that something can go wrong. Even if you do everything right. So feel free to contact us via Skype or use our online form. We will be glad to advocate on your behalf. This is true of all the sites we list, so never hesitate to ask for help.
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